Proof badges explained
Every review shows how it was checked. Here's what each badge means.
Transaction-verified
We checked this review against a real order or payment.
Invited
The business invited this customer after an order. Every customer is invited, not just happy ones.
Identity-verified
The reviewer verified their identity, but not the purchase.
Verified after review
The business asked for proof and our team checked what the reviewer sent.
Imported
Moved from another review tool with proof, checked by our team. Shown with its original date.
Unverified
No proof yet. Still a real account, but it counts less towards the score.
Under verification
The business asked for proof. The reviewer has 7 days to send it; the review stays visible meanwhile.
Resolved, confirmed by reviewer
The reviewer confirmed the business fixed the problem. Only the reviewer can add this.
Only our team sees the proof you send. Files are deleted 30 days after we check them.