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Review invitations

Ask every customer. Automatically.

Invitations go out after each order on the channel you choose. More customers review, and the reviews reflect everyone, not just the loudest.

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The problem

Only very happy or very unhappy customers review on their own

Without asking, most satisfied customers never leave a review. Your rating ends up shaped by a few extremes, and new customers can't tell what a typical experience is like.

How Proofwell helps

Ask everyone, at the right moment

  • Sent automatically after the order or delivery, never at night
  • By email or WhatsApp, plus review links and QR codes
  • At most one reminder, and one-click unsubscribe
  • Every invited review shows the Invited badge
How it works

Set up once, then it runs by itself

  1. Connect or upload

    Connect your store (Shopify, WooCommerce or Stripe today) or upload a customer list from Excel.

  2. Choose channel and timing

    Pick email or WhatsApp, edit a template with a live preview, and set when invitations go out.

  3. Reviews come in

    Customers review in about a minute. Reviews linked to an order get Transaction-verified.

In detail

What you get

Email

Sent by us on your behalf, with your name, a legal footer and an unsubscribe link.

WhatsApp

One tap to open and review, through your own WhatsApp Business account.

QR code and print kit

Posters, table stands and stickers for your shop, counter or packaging.

Review link

Share your link anywhere: your bio, emails and receipts.

Templates

Ready-made invitations you can edit, with a live preview.

Results

See which channel turns invitations into reviews, from sent to reviewed.

Fair by design: every customer gets the same invitation, with no filtering for happy customers, and you can't offer rewards, discounts or gifts for reviews. Invited reviews are labelled so shoppers know.
Questions

Frequently asked

Can I choose which customers get invited?

Invitations go to every customer from a connected store or uploaded list, so reviews reflect everyone. Filtering out unhappy customers isn't allowed.

What does WhatsApp cost?

Invitations go through your own WhatsApp Business account, so any WhatsApp charges are between you and Meta. WhatsApp sending is part of the paid plans.

How many reminders are sent?

At most one, a few days after the first invitation, and only if the customer hasn't reviewed yet. Customers can unsubscribe at any time.

Can I offer a discount for reviewing?

No. Rewarded reviews mislead shoppers and break consumer laws in many countries. No rewards, discounts or gifts for reviews, good or bad.

Start collecting reviews customers trust

Free to start. The Free plan needs no card.

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